Frequently Asked Questions

Q: I have a bag of mixed clothes that I haven’t looked at for a long time, can I bring it in and will you sort it for me?

A: No sorry, please refer to our selling clothing page (Link)

Q: I think all the pieces of the puzzle/game/toy are there but I’m not sure, can I bring it in?

A: For a puzzle or toy with many pieces we have to see it assembles to ensure all the parts are there.

Q: My car seat expires in 1 year, will you buy it from me?

A: No sorry, car seats need to have at least two years left until expiry

Q: My pram needs a new tyre but otherwise it’s in good condition, will you buy it from me?

A: Please call us to discuss, normally we would need to see it before making a decision

Q: Do you hold items?

A: Sometimes we will hold an item for a specified period, usually by arranging over the phone or in person in the store. We do not hold items through Facebook.

Q: Do you hire items?

A: No we don’t, but if you buy an item from us, it is likely that we will buy it back from you. It’s probably a good idea to discuss this at the time of purchase. We do not guarantee any buy-backs.

Q: Do you lay-by items?

A: Yes, minimum purchase amount has to be $50 with a 30% deposit and 4 weeks to pay in full. Lay-by is not available on sale items. A $10 cancellation fee applies.